How To Get The Most Out Of Your Skin Service:

Beofre you Arrive:

Please fill out your new client form online at the new client page. This gives us more time to get to know your skin and your goals. 

What can I expect during a facial treatment?

When you arrive, you will be asked to take part in a skin consultation, to better know you and you skin care goals.  You may view, print, and fill out a facial consultation card ahead of time directly below. Most facials consist of a through skin analysis  deep cleanse, exfoliation, extractions, facial and upper body massage, facial mask, and hydration. Depending on the facial and your skincare history, the exfoliation performed will vary. Different facial "add-ons" can be added to your treatment for a small additional fee. All facials are uniquely customized to target your specific skincare needs. Please see the Menu for more information on these add-ons and specific facials offered.

Do I need to remove my makeup?                                                                                                                                                                                                                                               Not at all, we will happily remove your makeup during your appointment.

What products do you use in your facials?

I have developed my own exclusive line of eco-friendly products that reflect my commitment to a healthy body and a healthy environment. Arrow Skin Center products contain pure essential oils with ingredients derived from natural sources and are free of parabens, sodium lauryl sulfate and artificial colours.

Will my skin look red afterwards?

 Depending on the sensitivity of your skin, you may be a little pink after the microdermabrasion or some of the peels. You might leave a little pink after an acne facial. Speak to your esthetician and she can guide you to the appropriate facial or enhancements to keep your skin calm yet glowing.

Can I wear makeup after my facial?

Ideally we would love you to go home and relax and enjoy your natural glow for as long as you can. Having said that, we all live busy lives, so if you are going out afterwards or back to work, putting on a mineral based make-up will not harm your facial. Your skin will continue to radiate.

Can I bring my boyfriend, husband or tell my male friends?

Yes, yes and yes! Arrow Skin Center's facials are designed for all skin types and genders.

How often should I have a facial?

We recommend that you come once a month, depending on your skin sensitivity.

What is a "series" of facials and why is it recommended?

A series of facials is the best way to jump start your skincare maintenance, especially if you're looking for positive results, fast! Facial series are generally offered in a series of six, performed once a week for six weeks, and are most effective when performed using a chemical exfoliant such as a glycolic or a lactic acid. (The exfoliant used will be determined based on your skincare history.) Payment is paid in full after the first treatment of the series. Please see my menu for more pricing information.

Can I receive a facial waxing such as an eyebrow or lip wax on the same day as my facial?                                                                                                                                            

Yes! Waxing is always done first, prior to your facial, for the up most comfort and safety of your skin. Any areas waxed will be carefully avoided during your facial exfoliation so as not to further irritate the skin.

 hy should I get regular facials?

Healthy skin is beautiful skin. Being proactive and looking after your skin on an on-going basis will help slow down the signs of aging, keep your skin clear, healthy and nourished. It is also important to maintaining your at-home skin care regime.

Sanitation Practices

Arrow Skin Center adhere to strict hygiene and sanitization practices. Before every treatment Charlotte sterilize all tools and sanitize all equipment and chairs with hospital-grade disinfectant. During extractions your esthetician wear disposable gloves.

Cancellation policy                                                                                                                                                                                                                                                                 

Should you need to cancel or reschedule your appointment, please extend the courtesy of 24 hour notification by calling 801-448-8204 to avoid a 50% charge of your scheduled treatment to your next service. In the event of a “no-show”, you will be charged for 100% of the service at your next appointment

How do I continue the glow at home?                                                                                                                                                                                                                                   

All Arrow Skin Center  products are available for home use and may be purchased all clients. Your esthetician will recommend specific products for your skin type. An at-home regime is equally as important in maintaining healthy skin.

What is your product return policy?

Unopened product can be exchanged or returned it must be within 14 days of purchase for store credit.